What our Customers say...
We discovered a water faucet had blown apart at about 7:30 in the evening. After getting the water shut off we made a call to SERVPRO Joe. He offered to send a crew right away, but we decided to wait until the morning. The water had been spraying for days already so delaying the clean up process overnight was not going to be an issue. His crew had all the damaged drywall and cabinets removed from our industrial kitchen and all the equipment moved to a separate room for cleaning by the end of day one. They did an amazing job drying out our facility. I highly recommend this company to anyone in the Wabash Valley in need of their help.
Very happy with the service we received!
I would recommend to anyone.
We are so very thankful for SERVPRO of Vigo County. We had a incident in our home on Christmas night, which turned into complete panic and stress. We were instructed by the local fire department to get in touch with SERVPRO for damages.
I called them immediately and they were in touch with me the SAME DAY. Their response time was so quick. They immediately sent someone to my home to assess the damages, had a game plan in place and even worked directly with my insurance so it was easier on me.
They took a very high stress, overwhelming situation, and made it painless for us. The crew was fantastic. The communication was ALWAYS there.
They were so quick in getting the job done, but made sure it was done right. When we came home after it was all complete, it was "Like it never even happened." Thank you, SERVPRO from the bottom of our hearts.
Home feels like home again.
What an awesome team of workers at SERVPRO! We had a hot water pipe burst & when SERVPRO was called they were there within 30 minutes!
I would hire SERVPRO again & again.
Their kindness & concern during a stressful time goes above & beyond what most companies would do for their customers.
You all are the best! Thank you for everything!!!!
When I say exceptional service, I mean it. We called them after the pipes had burst on the same day and they were there within the hour and cleanup started immediately! Very professional and personable with all hands-on deck! I highly recommend SERVPRO!
Chad Overton and team are always responsive to our needs, whether the job is big or small. The SERVPRO team recently responded quickly and cleaned up flooding in various buildings at my workplace, saving big money due to their responsiveness and good work.
Quick and friendly service! They made sure our home would be mold-free and safe for our kids after our basement flooded.
SERVPRO was on site at Vigo Bowl and did a great job with clean up.
Very friendly staff! They did a great job!
I am a maintenance technician for an apartment complex in the Midwest. The SERVPRO Vigo team is a great group of people, very thorough.
Chet and Chris are quick, they are very dependable, very reliable, very thorough.
Professional and friendly team.
Chet & Chris showed up twice after hours very quick service! Extremely knowledgeable!
Chet and the guys came right out and took care of area affected by a water leak.
Thanks to SERVPRO for the quick and prompt response!
I use this company every time my property has a issue with heavy water or mold issues.
Chet, Chris, and Kyle always pick up the phone.
They always show up immediately an get the issue resolved with a game plan for demo if needed.
Quick and fast response. Amazing work and very informative and professional staff. Highly recommend for any problems you face with your home. They will treat you like family and make sure all cleanup is thoroughly completed.
Excellent customer service and knowledgeable staff!
I had a water heater leak in my basement. Within 30 minutes of my call, I had a crew headed to my home to evaluate the problem, and to assist in the cleanup.
Excellent, prompt, professional service!
We had a leak in our house over the summer. Our insurance recommended SERVPRO and I'm so happy they did. They showed up 10 minutes after our first call and set up equipment to soak up water. They called and came out numerous times over the following week to check on us and the equipment. Very courteous business and we would highly recommend to anyone. We will have them do our remodel work too.
SERVPRO did an outstanding job at our site they were prompt, professional and did an outstanding job removing water and fixing our issue
Chet and the boys were wonderful. Very personable and gave myself and my wife one on one information as to what services they were going to provide.
Showed up on time everyday and helped make a horrible experience in our basement a lot easier to work though.
Hope to see and work with Chet again without the damage.
Thank you so much!
Excellent customer service. The crew was prompt, thorough in explaining the process, very courteous, and did a great job!
We contacted SERVPRO of Terre Haute to help us identify the best way to clean and bring some very old brick walls back to life. They met us and looked it over and gave suggestions. We picked a time and they came out and pressure cleaned the walls. They took decades of dirt off of them and cleaned the water as they went. Within hours, we had vibrant walls and no mess to worry about. This is the second time we have used SERVPRO on a project and we have been thrilled both times. Thanks!
We had water and yuck back up all over our basement kitchen sink and floor. TH SERVPRO had someone out quickly to give us an estimate. Once we scheduled it, they were here at the time given and quickly cleaned up all the mess for us. Thank you for making an otherwise bad situation better.
Everyone I talked with , and/or worked directly with, were all so kind. They all took a personal approach and invested time in my unfortunate flooding circumstances. Thank you seems so small for my gratitude. But thank you.
Unfortunately I had a water heater blow out in one of my rentals. The damage was substantial. Luckily SERVPRO was called and the work they performed was outstanding. They had to open my walls 3 ft up where the water damage occurred to insure there was no mold growing. SERVPRO was quick to respond, cleaned up all the mess and fixed everything. The left my rental property just as they advertise, "like it never happened ". Thank you SERVPRO!
I had an upstairs bathroom pipe that busted & flooded both my bathroom, & also through the floor, ruining my kitchen ceiling & flooring. I called SERVPRO of Vigo & they came out immediately, putting me at ease. They extracted the water & placed drying equipment where needed. I am so thankful for SERVPRO & would recommend them to anyone with a home disaster big or small.
SERVPRO is 100% the most professional group I have seen in quite some time. They always arrive on time, they always call first, they are very friendly and courteous and knowledgeable. They were very good at explaining the process to us.
I 100% recommend SERVPRO!
I can’t say enough about how happy I was with the service from all the guys at SERVPRO! I called in a panic when I found 2 ft of water in my basement, they showed up within the hour and had everything under control. I would highly recommend them to anyone, truly a lifesaver for me! Thanks SERVPRO!
The staff was kind and courteous. They made sure we had plenty of fans to dry out the floors and trim so that most damage was controlled.
SERVPRO did a thorough job and kept in constant communication throughout!
We had a home fire in August 2021. It required extensive remodeling and rewriting of our home. Our rooms look amazing!
We experienced a broken water line which damaged carpets and walls. SERVPRO responded immediately and professionally with very little time lost until everything was fixed. I highly recommend!!
We found the store walks with SERVPRO incredibly beneficial. Having a plan of action in case one of our stores are struck with fire or flooding is invaluable. With SERVPRO, and their emergency action plan, you’re ahead of the disaster just in case in happens to strike. You can never be too careful, and this service at no cost feels like a no brainer.
We found some growth in our basement and called SERVPRO. Chet answered the call with nothing but knowledge and an ability to set my wife and I at ease. We scheduled an inspection and he came personally (witch I thought was awesome) to meet and explain in person what we had exactly and what we should do about it. While onsite for our meeting he sprayed the mold with a treatment that he had in the van. He helped us figure through contact with my insurance adjuster that we were not covered for mold. He said most people are not. He drew up a scope of work through a professional estimate and helped us set up a payment plan to accommodate our needs. Once all that was in place he and his team went right to work. They removed all contaminated drywall and carpet. After the studs were exposed he and his team sealed the wood with a product from SERVPRO. Overall the job was smooth as can be. Chet also offered advice as to how we obtained the mold and what he thought we could do to prevent it moving forward. A plus effort. I will recommend them to anybody I talk to. Thanks Chet.
It's kind of a weird story, but I damaged my brand new shoes in the mud. I ran into Chad and he was generous enough to offer SERVPRO's services to clean them. Knowing "shoe cleaning" is not a normal function of theirs, I wasn't sure what to expect, but I can say my shoes were returned in better shape than before the mud incident! They looked spectacular! I sincerely believe they should go into apparel cleaning clean up as well. Either way, I will only choose SERVPRO for my future damage cleanup needs. Chad and crew are simply second to none.
It was very easy working with SERVPRO.
Great people and so professional! They did what they said they would do and were amazingly empathetic of our situation.
We had a bad experience with a competitor of SERVPRO's, and are so glad we called SERVPRO instead this time! From beginning to end they offered amazing service and made me feel at ease during a very difficult situation.
We have never seen that much water before! Thankfully your team was on the ball and helped us in our time of need! We highly recommend you all every chance we get!
Thanks so much SERVPRO! You were there when we needed you and helped us get through a tough spot!
SERVPRO of Vigo County was great to work with. My wife and I went through a terrible house fire and SERVPRO of Vigo County took care of everything and made the stress level to a minimum. I would HIGHLY recommend this team of professionals to anyone going through this tragic incident.
SERVPRO of Vigo County was AMAZING to work with. Chet and his team were very detailed oriented and put all my questions first. They answered every question thorough with detail and made sure I understood every step before they did it. I would call them again and again and would recommend them to anyone.
SERVPRO of Vigo County was very prompt and professional. I was VERY impressed with Jamie and his team. They arrived quickly after us calling as soon as we found our water disaster. I highly recommend Jamie and SERVPRO of Vigo County.
We are very grateful for the work from SERVPRO. The team was very professional and polite. The process was seamless and we are very satisfied.
I am very impressed with the work after finding mold in our home. The process was seamless and the entire team was knowledgeable.
We are very grateful for the team at SERVPRO. They responded immediately to begin mold remediation and we were able to return to a safe and clean home.
We were very blessed to have a great team during this tragic time in our lives. The team responded immediately and began clean up. I couldn't have done the work without them.
Thank you for the great experience! I am very impressed with the level of service and knowledge from this team. The work looks great!
We are very satisfied with the work done by SERVPRO. They went above and beyond to ensure our business was ready and open for business. Thank you.
We had a great experience with SERVPRO. We could not be happier with the outcome. They were very professional and polite. The team is very knowledgeable.
SERVPRO was a great to work with for our mold remediation needs. The team was very friendly and professional. The clean up process was smooth and seamless.
We are very pleased with the work and level of service of SERVPRO. The team responded quickly and began the clean up process. We couldn't be more thankful.
We had a great experience with SERVPRO. They were very professional and knowledgeable. I could not have asked for a better restoration company. Thank you.
We would highly recommend them for your restoration needs. They were very professional and polite. I am very grateful for the work and great attitudes from the team.
SERVPRO was great to work with during our mold remediation. They were on time to our home and we are very satisfied with the work performed. I would highly recommend.
We couldn't have asked for a better experience. SERVPRO was excellent to work with and we are very impressed with the level of service. Great work.
We had a great experience with SERVPRO. They were very professional and polite. I could not have asked for a better company to work with us. Thank you.
After getting a call of a 4500 Sq Ft commercial building that could pass their moisture requirement for the concrete floor, SERVPRO of Vigo County was called in to help!
After arrival our team was able to set up containment in the 4500 sq ft building 16" off the floor with dehumidifiers and get the concrete to reach the level it should be at to not read high in moisture.
KeyMark stated that they never would have been able to get the job done without SERVPRO of Vigo County.
Call us today with all your Commercial needs!
Upon arrival at the Turkey Run School they had a massive sewage leak that leaked into their under ground tunnel. It was filled with sewage and water ankle deep when SERVPRO of Vigo County arrived.
After extracting the water and sewage and setting equipment we were able to clean the tunnel to make it "Like it never even happened." The maintenance manager said he would have never guessed we would have been able to get it to look better than it did before. He stated if he every had a problem again or knew of anyone with a problems he would recommend SERVPRO of Vigo County again and again. Great service!
We were very pleased with the job SERVPRO of Vigo County did for us and would gladly recommend them to our friends and family.
Jamie and the SERVPRO of Vigo County crew did an AWESOME JOB!!! Pleasure to do business with!
After a rental house the we own basement flooded SERVPRO of Vigo County was in contact with us minutes after I filed the claim. GREAT customer service!!! We will definitely use them again in the time of need!
They did a great job and were fast to show up.
Super honest people.
Will recommend SERVPRO Of Vigo County to friends and family in the future!
SERVPRO of Vigo County was EXCELLENT to work with and ALWAYS on our side to make it PERFECT!! They have gone ABOVE and BEYOND to get our house back to the perfect home it once was before the water damage.
It has been a rough two weeks for us folks here at the Hampton Inn Terre Haute. We started out with a water damage affecting 9 rooms starting at the top floor and going to the bottom.
But when I was on a conference call this morning I finished up and opened my door to my front desk agent telling me I had a nice surprise. Thank you to my friends at SERVPRO of Vigo County for being so thoughtful during this rough time. You just don't know how much you made my day!
-Denise: General Manager-
We totally support SERVPRO of Vigo County! They came on New Years day at our beckon call with our basement flooding from sump pump failure and they did a wonderful job cleaning up the mess.
After coming home to their home after being gone to Florida to a house fire, this couple was devastated.
SERVPRO of Vigo County & CPSV came in and made it "Like it never even happened." and the customers were very satisfied with al parties involved in the process of bringing there house back to a home again.
The customer stated that the cleaning girls were exceptional and did a great job. She also stated that the guys were more than helpful in anyway possible and made this process very easy and smooth.
Throughout this restoration, I was pleased with both the work and the demeanor of SERVPRO employees. This job was complicated by the fact that we do not live in Terre Haute, so we had to work out how to do things from a long distance.
The guys were very willing to work with us to get the job done- including changes we wanted and the inevitable snags that always come up during a construction project.
All the SERVPRO employees we met were extremely polite, helpful and genuinely concerned that our place be restored. I dont know all of their names but here is a list: Luke, Mark, Jeff, Chet, & Cody.
I was very satisfied with the service and the politeness of your employees, excellent all the way around!
We appreciate the confidence we have in the guys with their knowledge and help in taking care of everything to get us back to normal!
SERVPRO of Vigo County had excellent service while attending our bio-hazard claim on January 16, 2017. -Walgreens manager-
The crew was organized, highly professional, took their time explaining the process, friendly and very knowledgeable. I would highly recommend their services.
Heinl's Flower Shop October 17, 2012 at 3:19pm. Thanks for taking such great care of us! :)