What our Customers say...

Water Damage Testimonials

Chet, Ricky and Parker were awesome. Early morning pump problem in basement. Standing water. Chet and crew arrived in a timely manner and very professional! Had the problem under control and manageable in a short time! Thank you!!

I would like to extend my sincere appreciation to SERVPRO® of Vigo County for their prompt and professional response to a recent water line break in my basement. Water had spread throughout the area, but within two hours of my call, Chet Jenkins and Eric Parker arrived at my home in rural Clay County to begin the cleanup process. They quickly set up fans to dry the space. Today, Chet returned to assess the progress and conduct moisture testing, while Mike Latta also visited to map the basement for my insurance claim. Mike is a consummate professional (and dog lover), and his thoughtful gesture of bringing treats for our boys was much appreciated. Overall, my experience with SERVPRO has been outstanding. Thank you.

Chet, Parker, Kari, Matti, and Ashley were professional and friendly.

They treated our home with respect and communicated thoroughly.

They repair was excellent. Like it never even happened!

Chet and Parker came out to inspect water damage and were very professional and polite. Definitely recommend.

Very professional. Made sure to get work done within my budget. Would highly recommend them to anyone. Thanks so much for your help with my water leak damage.

Great team. Justin and all his crew were professional very courteous and friendly.

SERVPRO was great to work with. Very fast response time and professionalism.

Our water damage happened in the very early morning hours and response was minutes after the call. They had a crew to the house and had the equipment placed very quickly.

The PM was very easy to work with and answered all my questions no matter the time of day. All the construction was put back with no signs we ever had a water damage.

Great job done by the techs and management. We are very appreciative of the hard work.

Helped my employer’s business out on short notice. Some of the best in the business for water removal and cleanup! Shout out to Mike @ SERVPRO!

Great service and very professional through the process. It's never fun to need this type of service, but so it's nice and refreshing to know SERVPRO is there ready to help! Thanks for getting our home back to normal.

The team was awesome! They jumped in and helped with another emergency I was having while they were here working on another issue I was having. 10 out of 10 would recommend - CeCe the Annex manager.

Perfect to work with. Very detailed and walked through every aspect of the service. Recommend to other businesses and would definitely use their services again.

We discovered a water faucet had blown apart at about 7:30 in the evening. After getting the water shut off we made a call to SERVPRO Joe. He offered to send a crew right away, but we decided to wait until the morning. The water had been spraying for days already so delaying the clean up process overnight was not going to be an issue. His crew had all the damaged drywall and cabinets removed from our industrial kitchen and all the equipment moved to a separate room for cleaning by the end of day one. They did an amazing job drying out our facility. I highly recommend this company to anyone in the Wabash Valley in need of their help.

Very happy with the service we received!
I would recommend to anyone.

What an awesome team of workers at SERVPRO! We had a hot water pipe burst & when SERVPRO was called they were there within 30 minutes!

I would hire SERVPRO again & again.

Their kindness & concern during a stressful time goes above & beyond what most companies would do for their customers.

You all are the best! Thank you for everything!!!!

When I say exceptional service, I mean it. We called them after the pipes had burst on the same day and they were there within the hour and cleanup started immediately! Very professional and personable with all hands-on deck! I highly recommend SERVPRO!

Chad Overton and team are always responsive to our needs, whether the job is big or small. The SERVPRO team recently responded quickly and cleaned up flooding in various buildings at my workplace, saving big money due to their responsiveness and good work.

SERVPRO was on site at Vigo Bowl and did a great job with clean up.

Professional and friendly team.

Chet and the guys came right out and took care of area affected by a water leak.

Thanks to SERVPRO for the quick and prompt response!

Quick and fast response. Amazing work and very informative and professional staff. Highly recommend for any problems you face with your home. They will treat you like family and make sure all cleanup is thoroughly completed.

Excellent customer service and knowledgeable staff!

I had a water heater leak in my basement. Within 30 minutes of my call, I had a crew headed to my home to evaluate the problem, and to assist in the cleanup.

Excellent, prompt, professional service!

We had a leak in our house over the summer. Our insurance recommended SERVPRO and I'm so happy they did. They showed up 10 minutes after our first call and set up equipment to soak up water. They called and came out numerous times over the following week to check on us and the equipment. Very courteous business and we would highly recommend to anyone. We will have them do our remodel work too.

SERVPRO did an outstanding job at our site they were prompt, professional and did an outstanding job removing water and fixing our issue

Chet and the boys were wonderful. Very personable and gave myself and my wife one on one information as to what services they were going to provide.

Showed up on time everyday and helped make a horrible experience in our basement a lot easier to work though.

Hope to see and work with Chet again without the damage.

Thank you so much!

Excellent customer service. The crew was prompt, thorough in explaining the process, very courteous, and did a great job!

We had water and yuck back up all over our basement kitchen sink and floor. TH SERVPRO had someone out quickly to give us an estimate. Once we scheduled it, they were here at the time given and quickly cleaned up all the mess for us. Thank you for making an otherwise bad situation better.

Everyone I talked with , and/or worked directly with, were all so kind. They all took a personal approach and invested time in my unfortunate flooding circumstances. Thank you seems so small for my gratitude. But thank you.

Unfortunately I had a water heater blow out in one of my rentals. The damage was substantial. Luckily SERVPRO was called and the work they performed was outstanding. They had to open my walls 3 ft up where the water damage occurred to insure there was no mold growing. SERVPRO was quick to respond, cleaned up all the mess and fixed everything. The left my rental property just as they advertise, "like it never happened ". Thank you SERVPRO!

I had an upstairs bathroom pipe that busted & flooded both my bathroom, & also through the floor, ruining my kitchen ceiling & flooring. I called SERVPRO of Vigo & they came out immediately, putting me at ease. They extracted the water & placed drying equipment where needed. I am so thankful for SERVPRO & would recommend them to anyone with a home disaster big or small.

SERVPRO is 100% the most professional group I have seen in quite some time. They always arrive on time, they always call first, they are very friendly and courteous and knowledgeable. They were very good at explaining  the process to us.

I 100% recommend SERVPRO!

I can’t say enough about how happy I was with the service from all the guys at SERVPRO! I called in a panic when I found 2 ft of water in my basement, they showed up within the hour and had everything under control. I would highly recommend them to anyone, truly a lifesaver for me! Thanks SERVPRO!

The staff was kind and courteous. They made sure we had plenty of fans to dry out the floors and trim so that most damage was controlled.

SERVPRO did a thorough job and kept in constant communication throughout!

We experienced a broken water line which damaged carpets and walls. SERVPRO responded immediately and professionally with very little time lost until everything was fixed. I highly recommend!!

We have never seen that much water before! Thankfully your team was on the ball and helped us in our time of need! We highly recommend you all every chance we get! 

SERVPRO of Vigo County was very prompt and professional. I was VERY impressed with Jamie and his team. They arrived quickly after us calling as soon as we found our water disaster. I highly recommend Jamie and SERVPRO of Vigo County.

After a rental house the we own basement flooded SERVPRO of Vigo County was in contact with us minutes after I filed the claim. GREAT customer service!!! We will definitely use them again in the time of need!

I was very satisfied with the service and the politeness of your employees, excellent all the way around!

We appreciate the confidence we have in the guys with their knowledge and help in taking care of everything to get us back to normal!

Heinl's Flower Shop October 17, 2012 at 3:19pm. Thanks for taking such great care of us! :)